Cheap dream cruises that looked too good to be true were exactly that. Per the New York Post, Carnival Cruise Line says it's wiping out an unspecified number of reservations after a weekend tech problem briefly displayed rock-bottom fares, triggering a wave of bargain bookings. One traveler noted online that they'd managed to snag a six-day balcony cabin for about $300 and hoped the company would honor that advertised cost, "because it was quite literally a steal." Instead, Carnival reversed the deals, refunded customers, and tossed in a $100 onboard credit per stateroom for any future cruise booked by August 31 of this year.
"We regret to inform you that we will not be able to honor your reservation request," a note sent to those who'd booked the cheap cruises read, per Cruise Radio. Online, some customers argued the company should "take the loss," while others noted that Carnival's terms and conditions give it cover to fix obvious pricing errors—though they questioned whether passengers would have received refunds as quickly if fares had glitched higher, per the Post. Carnival says its reversal aligns with its ticket terms and apologized to the "small number" of affected guests.
It's not the cruise line's first tech misstep: A 2023 glitch briefly offered ultra-cheap drink packages that were also canceled and replaced with discount codes. Cruise Radio points out that rival Royal Caribbean once faced a similar scenario, mistakenly offering a $55 all-you-can-drink daily package for just $18, but that that cruise line chose to honor the lower price and take the hit.
The development follows a tough week for the company, starting with news of a Carnival-tied fatality after an elderly passenger's scooter went off a pier while the cruise line's Celebration ship was docked in the Bahamas. Now, TMZ reports that a man died on Tuesday after apparently jumping overboard from the Carnival Liberty as it was sailing from the Bahamas' Celebration Key to Nassau. Crew members were able to eventually pull the man out of the water, but it was too late to save his life.
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