A recent dispute over a drive-thru order at an Indiana Tim Hortons ended with a 75-year-old customer dead and an official investigation. Fort Wayne police say Anita Grayson went inside one of the chain's restaurants there last week to complain about her order and began verbally attacking a 17-year-old employee, reports USA Today. A 20-year-old shift leader intervened and asked Grayson to leave, physically blocking her from the teenage worker, according to police. Grayson allegedly shoved the shift lead and hit her in the face, sparking a struggle that was captured on security video and left the worker with scratches and a clump of hair torn out.
Video of some of the altercation can be seen here. Afterward, Grayson reportedly sat at a table, picked up the hair from the floor, then lay down. The shift leader brought her water and checked on her, police say, but officers arrived to find Grayson unresponsive; she was pronounced dead at a hospital. No arrests have been made, and the cause of death hasn't yet been determined. Tim Hortons' local franchisee is cooperating with authorities, and the company issued condolences to Grayson's family, saying it was "deeply saddened," per USA Today.
That statement apparently hasn't offered much comfort to the woman's relatives, who say they're angry over the fatal incident, per WPTA. "My mother was wronged in the worst way," says daughter Tawnda Grayson, who notes her mother had congestive heart failure. "You should not enter a coffee shop for a coffee and a doughnut and come out unalived. That is diabolical."
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