Op-Ed: What Letting Meta's Muse Run Your Life Looks Like

Meta's latest AI experiment isn't just chatting with you—it's calling your dentist, canceling your subscriptions, and bargaining for your bowls. In a New York Times opinion piece, tech reporter Eli Tan describes handing over large chunks of his life to Muse, Meta's new consumer AI "agent," and coming away impressed and uneasy in equal measure. After connecting Muse to his bank accounts, email, and a stack of apps, Tan watched it log into sites, fill out forms, sit on hold with customer service, and even build detailed spending spreadsheets—spotting and canceling duplicate subscriptions, then securing a $44.99 refund on its own.

Tan calls Muse "the most useful A.I. app" he's tried, but questions whether people will trust something this powerful, especially from Meta. Some sites, like Amazon, are already blocking it; others may follow. As capable as Muse was, it still stumbled with some logins and felt flat when generating a daily AI news podcast. Tan ends on a human note: a Facebook Marketplace negotiation that went better once he accidentally stepped in himself. The Marketplace seller told him, "I just can't get over the privacy stuff." For more on Tan's experiment—and his concerns about privacy and adoption—read his full piece at the New York Times.